Pathway Overview
NHS Digital Skills Pathway
Visual work guides to take your team from beginner to pro.
This pathway outlines three distinct levels Foundations, Confident User, and Power User & AI to support NHS staff in their digital journey. These guides are designed to be used by whole clinical and administrative teams to standardise workflows and improve daily efficiency.
1
Level 1 Foundations
Who it’s for: New or nervous users.
What it covers: Email basics, Outlook inbox setup, simple Word documents and saving to OneDrive.
Core Guides
- Guide: Set up your NHS Outlook inbox
- Guide: Working with simple Word documents
- Guide: Saving files securely to OneDrive
- Guide: Navigating basic email features
Work Guides for Confident Users
- Guide: Managing shared Team calendars
- Guide: Working together in Microsoft 365
- Guide: SharePoint vs OneDrive basics
- Guide: Essential Excel formulas for admin
2
Level 2 Confident User
Who it’s for: Everyday NHS users. Covers calendar and Teams meetings, shared files in OneDrive/SharePoint, and using Excel for simple lists and totals.
3
Level 3 Power User & AI
For: Digital champions and leads driving transformation within their departments. This advanced pathway focuses on maximizing productivity through workflow automation and intelligent tools like Copilot, ensuring NHS leads can speed up admin tasks and bridge the gap between clinical data and actionable reports.
Advanced Visual Work Guides
- Guide: Using Microsoft Copilot for clinical admin and drafting
- Guide: Advanced Excel for department reporting and data validation
- Guide: Creating automated Microsoft Word templates for recurring patient letters
- Guide: Managing complex Teams channels for cross-functional staff communication
- Guide: Setting up simple automation flows for data collection
Booking and next steps
NHS teams can book a call or request access to guides for one or more levels. Our team is here to help you design a digital learning pathway that fits your ward or administrative department perfectly.